Privacy Policy

This Privacy Notice describes our privacy practices in relation to your use of our website ( and our products and services. This Notice also describes your choices regarding use, access, and sharing of your personal data by Flexforms.

1. Who is Flexforms?

Flexforms, LLC dba Flexforms provides products and services for the building of online forms and workflows by its users. Our headquarters is located at 1 Willow Bridge Road, Ste. 6, Vail, CO 81657.

2. Does Flexforms comply with E.U. – U.S. Privacy Shield and the Swiss – U.S. Privacy Shield?

Flexforms complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Flexforms has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms of this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit With respect to personal data transferred pursuant to the Privacy Shield Framework, Flexforms is subject to regulatory enforcement powers of the US Federal Trade Commission. Flexforms has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, JAMS International. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit for more information and to file a complaint. In certain circumstances, more fully described on the Privacy Shield Website, you have a right to invoke binding arbitration before the Privacy Shield Panel as a last resort in resolving your issues.

3. What kind of personal data does Flexforms collect and how is it used?

Flexforms collects personal data in three ways: Direct Collection, Third -Party Collection, and Passive Collection. Direct Collection and Use We collect your personal information directly from you when you register to use FlexForms' products and services, when you contact us via our website contact form, when you submit an online support ticket, or when you sign-up online for our newsletter. We may collect the following personal information from you: Contact data, such as name, email, phone number Business data, such as company name, business type, department, title, business email, business phone number, products that you use Payment data, such as invoice information or credit card payment information.

The personal information that we collect from you is used to: Provide you with FlexForms' products and services Log you into your account Respond to your requests and questions Communicate upcoming Flexforms events of interest or updates to our products and services Improve our products and services Detect, prevent, and resolve security and technical issues Fulfill obligations outlined in the Services Agreement Flexforms allows you to login to our website services using sign-in services, such as Facebook Connect or Google single sign-on. These services authenticate your identity and provide you the option of sharing certain personal information, such as name and email address, to pre-populate our sign-in form.

Third-Party Collection and Use

We may collect personal information about you from publicly available databases, business partners, or other third-parties. This information may include: Contact data, such as name, email, phone number Demographic data, such as age, gender, interests Business data, such as company name, business type, department, title, business email, business phone number, products that you use

This information is used to:

Identify new customers Provide you information on our products and services that may be of interest to you Provide us information on the usability of our website Combine supplemental data with information we already have about you

If you would like to know if we have your personal data via third-party collection, please contact us at

Passive Collection and Use

Like most companies, we collect limited personal information from visitors to our website and users of our products and services. This information may include:

We may use cookies, web beacons and other means to do so.


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

Web Beacons

Web beacons (tracking pixels) are tiny transparent images embedded in ads on webpages to track how many users visit our website or view our digital ad to help us understand how users are interacting with our website.

Google Analytics

Flexforms uses Google Analytics to help us understand how you engage with our website and applications. To learn more about how Google Analytics collects and processes data, please see

Web Server Logs

For statistical purpose, Flexforms may collect information and store it in log files. These logs files will contain standard information collected by web servers, such as client IP address, browser type, internet service provider, operating system and the like. This information is used internally to administer our website and to gather demographic information about our user base.

Online Behavior Advertising

We also utilize online behavioral advertising, also called interest-based advertising. This type of advertising uses information collected from multiple websites that you visit to predict the ads and products that are most likely to be of interest to you. To learn more about this type of advertising, please visit If you wish to opt out of this type of advertising and you are in the EU, please visit

Passively collected information is used to:

Provide us information about website usability, user interaction and number of users Track and analyze trends and patterns to improve our website and online ads Help us identify you as a repeat visitor Maintain session information for logged-in users Provide you information on our products and services that may be of interest to you Provide you with more relevant advertising online Manage and track the effectiveness of our marketing efforts Gather demographic information about or user base.

We do not use passively collected information to determine your identity.

4. Will Flexforms use my personal data to communicate with me?

Flexforms may send you information, such as announcements about new products and service, promotional materials, survey inquiries, newsletters, and other marketing materials. You may discontinue receiving this marketing information by using the “Unsubscribe” link found in the email communication, or by contacting us at As a user of our products and services, Flexforms may also send you information about your account or our services, such as an email when you register for a trial account or new account, an email to confirm account changes, updates on our website, and our products and services. We consider these communications to be part of your Flexforms account. You may discontinue receiving this information by using the “Unsubscribe” link found in the email communication, or by contacting us at Please note that your choice to unsubscribe to account or service information may affect our ability to provide you with our products or services.

5. Does Flexforms collect personal data from children?

We do not knowingly collect personal data from children under the age of 16. Flexforms does not target our website, our products or services towards children under the age of 16.

6. What are FlexForms' Policies on Transferring EU Employee Data to the US?

Flexforms does not have employees or offices in the EU or Switzerland.

7. Does Flexforms share my personal data with third parties?

Flexforms may share or disclose personal data under certain circumstances. We may disclose or share your personal information when: We need to share personal information with third parties to provide you with the Flexforms products and services that you request; You request that we share your personal information with a third party; We need to share your personal data with other companies to prevent fraud or to reduce risk; or We are required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We consider information, including your personal information, to be an asset to our business. This business asset may be included in an acquisition of Flexforms, in whole or in part; a sale of some or all of FlexForms' assets; a merger or merger involvement; during a bankruptcy; or other transition of our business.

Onward Transfer

Flexforms complies with the Privacy Shield Principles for onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.

Integration and Links to Other Websites

Our website and our products may contain links and provide integrations to other websites and products of other organizations. We provide these links and integrations as a convenience to you; we do not operate, control or endorse these websites or products. It is your choice whether to utilize these links and integrations or not. These external websites and products are subject to their own privacy policies.

8. Can I access my personal data collected by Flexforms?

You have the right under Privacy Shield to access, correct or delete your personal data. For personal data that we have collected about you, you may contact us at to exercise these rights.

9. Do I have a choice in providing my personal information to Flexforms?

When interacting with Flexforms, you choose what personal information and how much information to provide to us. Your choice may affect our ability to provide you with our products or services.

10. What about my personal data that I provided on a form?

For information that you provided through FlexForms' online form product, we do not own this data although it may be stored by our cloud computing provider. Our products and services are used by individuals and businesses to post online forms for you to complete. Those individuals and businesses are the owners (controllers) of the data that you provided via their created form. If you have provided personal data in the completion of a form, you should contact the individual or organization that created the form to access, correct or delete your personal data. For personal data collected through our online form product, we consider that information to be private and owned by the individual or business creating the form. We allow access to the account and to the form data to the person with the authorized user name and password login information for that account. When interacting with our online form product, you choose what personal data to provide the individual or business that created the form.

11. How does Flexforms protect my personal data?

Flexforms takes reasonable precautions to protect personal data in its possession from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

12. Will this privacy policy change?

Flexforms reserves the right to modify or amend this privacy policy at any time or for any reason. Changes will be effective on the date posted.

13. How can I obtain additional information or ask questions about FlexForms' privacy policies?

Flexforms does our best to provide clear and transparent information and policies around our privacy and data sharing practices. If you have additional questions not covered in this policy, please contact Flexforms at .